Shipping & Returns
Shipping
All orders are picked and dispatched from Sydney within 1–2 business days. You will receive tracking by email as soon as your parcel leaves us.
| Service | Delivery time | Cost |
|---|---|---|
| Standard (Australia-wide) | 3–7 business days | $9.95 |
| Express (metro) | 1–3 business days | $14.95 |
| Standard on orders over $150 | 3–7 business days | Free |
Remote and regional postcodes may take a few days longer. We do not currently ship outside Australia.
Returns
If it is not right, send it back. You have 30 days from delivery to return items that are unworn, unwashed and still have their tags attached.
- Full-price items — refund to the original payment method, or an exchange.
- Sale items — exchange or store credit.
- Return postage is at your cost unless the item is faulty or we sent the wrong thing.
How to return
- Email us with your order number and the item you want to return.
- We will send you a return address and a returns form.
- Post it back with the form inside the parcel, and keep your tracking number.
- Once it arrives and passes inspection, refunds are processed within 5 business days.
Faulty items
Nothing here limits your rights under the Australian Consumer Law. If an item is faulty, significantly different from its description, or does not do what we said it would, you are entitled to a repair, replacement or refund. Email us with photos and we will sort it out and cover the postage.